Order Tracking

You can track your order status by logging into your account. Simply select 'My Account' then 'Orders'. A full list of your recent orders with delivery statuses will be displayed here.

What does each status mean?

  • Order Received: your order has been received by our Web Team.
  • Order Processed: your order is currently being processed by our Web Team.
  • Order Dispatched: your order has been processed and will be dispatched to you shortly.
  • Order Delivered: all items on the order are delivered.
  • Order Cancelled: your order has been cancelled with no charges made to your card.
  • Pending Payment: payment has not been received or is being reviewed.

For queries about an order please don’t hesitate to contact us on 1850 760 760 or alternatively send us your query using the form below.